F . A . Q

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Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.

F.A.Qs

What types of trees and shrubs do you offer?

We offer a wide variety of trees and shrubs, including deciduous, evergreen, fruit-bearing, and ornamental species. Our selection is curated to suit different climates and landscapes.

 

How do I choose the right tree or shrub for my garden?

Consider factors such as your local climate, soil type, available sunlight, and the amount of space you have. Our team is happy to assist you in selecting the right plants for your needs.

Do you provide planting services?

Yes, we offer professional planting services for all our trees and shrubs. Our experts ensure that your plants are planted correctly for optimal growth.

 

What is your return policy?

We strive for customer satisfaction. If you're not happy with your purchase, you can return it within 30 days for a full refund or exchange, provided the plant is in its original condition.

How should I care for my new trees and shrubs?

Each species has unique care requirements, but general tips include regular watering, mulching, and pruning. Check our care guides for specific instructions tailored to your plants.

 

Do you ship trees and shrubs?

Yes, we offer shipping to various locations. Shipping costs and times may vary based on your location and the items purchased.

 

Can I pick up my order in-store?

Absolutely! You can select the in-store pickup option at checkout. We will prepare your order for you to collect at your convenience.

 

Do you offer discounts for bulk purchases?

Yes, we provide discounts for bulk orders. Please contact our sales team for more information on pricing and availability.

 

9. How do I contact customer support?

You can reach our customer support team via email at sales@treepurchase.com or by calling our hotline at

Are your trees and shrubs guaranteed?

We offer a one-year warranty on all our plants. If your tree or shrub fails within this period, we will replace it at no additional cost.

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